Services

HOSTED PBX

Feature-rich PBX services for your daily operation.

Our hosted PBX solution offers a complete suite of VoIP services focused on your needs and tailored specifically for your organization with key features provisioned at no added cost to you.

A private branch exchange (PBX) telephone system is a switching system to direct calls to the extensions within an office. It typically serves a single physical location. Today’s hosted PBX services do away with the hardware required on-­site. Instead, they offload the functionality to a service provider (increasingly referred to as a cloud solution). As a result, personnel can easily work across locations, since the hosted PBX doesn’t care where a telephone is physically located, in the same way that email can be picked up anywhere.
An interesting and useful side effect of hosted VoIP services being location-­independent is that it considers all calls between its extensions as internal, regardless of physical location. For smaller companies, this can create the perception of a larger organization and also means that calls between extensions are un-­metered, even if they are separated by thousands of miles.

Key features

  • Feature-Rich voice mail
  • Auto-Attendant/Virtual receptionist routes calls to the proper department or extension
  • Dial-by-name directory
  • Call forwarding
  • Find me follow-me
  • Customizable multi-language IVR
  • Customizable music on hold
  • Hunt groups and call queues
  • Voice mail to email, fax to email
  • Conferencing
  • Ring groups
  • Paging
  • GeoIP blocking
  • Extension BLF
  • Virtual Extensions
  • Call Park
  • Attended transfer
  • Blind transfer
  • Phone provisioning
  • Call history
  • Multiple MOH
  • Billing (postpaid and prepaid)
  • Recording
  • Call pickup

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SIP TRUNKING

Bring VoIP to legacy PBXs, IP PBX and SIP Gateways.

Our SIP Trunking for either IP PBXs, legacy PBXs or SIP Gateways. Our Hosted SIP Trunk solution enables you to successfully transform your telecommunications operations into a streamlined IP network. SIP trunks use the SIP standard to connect VoIP systems to the outside world, enabling calls to be made to and received from any other telephone.
SIP trunks can carry many simultaneous calls, making it possible to reduce costs by replacing many ISDN lines with a single Internet connection.

Key features

  • Replaces costly ISDN PRIs and T1/E1 Lines
  • Replaces costly ISDN PRIs and T1/E1 Lines
  • Highly scalable
  • Virtual Number forwarding
  • Real-time CDRsFlexible Routing


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AUDIO CONFERENCING

Audio conferencing from anywhere in the world.

Our feature-rich audio-conferencing solution is fully integrated into our world-class hosted VoIP Softswitch platform. Our solution includes customizable multi-language IVR, virtually unlimited participants and conference rooms, with all the features and controls you can rely on.

Key features

  • Moderated or Non-Moderated conferencesAccess code generation
  • Virtually unlimited number of participants and conference roomsMute/Unmute capabilities
  • Customizable multi-language IVR, with ability to record your own
  • Conference recording with immediate download
  • Easily Integrated with Broadvoice Network solutions for Hosted PBX and other services

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VIRTUAL OFFICE

Never miss a call or message while on the go.

Our solution for virtual office allows you to easily assemble your own feature-rich hosted telecom solutions in the Cloud via our customizable Virtual Office web portals.  You can choose from a variety of highly cost-effective self-service functions like adding extensions, setting up voice mail, configuring an auto-attendant, personalizing IVR, call forwarding and more.
This solution is perfect for meeting the unique needs of any business customers. With Virtual Office, you do not need to use IP phones, but instead can use regular analog phones without an ATA, including your regular mobile phone line or a soft phone app installed.
Virtual Office’s self-service capabilities lets you easily expand your business across the country or around the world, without installer visits or shipping phone equipment.

Key features

  • Auto-Attendant and dial by nameVoice Mail
  • Music on holdCustomizable self-service web portals
  • Call Forwarding

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RESINDETIAL IP TELEPHONY

Outfit your residence with an IP solution using fixed or WiFI models.

Our solution for residential VoIP has the features you need. With BROADVOICE NETWORK®, you get highly reliable residential telephony services that you can rely on. This includes Class 5 features such as voice mail, call forwarding, call waiting, caller ID and more deployed via popular ATAs and IP phones.
Bring your own devices (BYOD), purchase or lease from a wide selection.

Key features

  • Class 5 Features such as call forwarding, call waiting and more
  • Feature-Rich voice mail
  • Streamlined provisioning for popular models of ATAs and IP phones
  • Customizable multi-language IVR
  • Voice mail to email, fax to email

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